Mobile Document Imaging

Friday, May 27th, 2005
The other night, I used the 14" wide-screen on my Tablet PC display a PDF file on the left while I created a MindManager map on the right. What a delight! No paper! As I've said before, I don't believe in the paperless office; however, I DO believe in the less-paper office. It looks like the will be a vital part of this strategy. I want to see how far I can take this.  (Do I sound like I'm getting closer to becoming YABHTU?)

Now that I have the Tablet PC, the next step is to deal with getting paper into it so that I can store, organize, retrieve, and markup these digital documents.

My current document imaging setup:

I'm presently using a hybrid of Adobe Acrobat 7.0 (for document preparation), ScanSoft PaperPort 10 (for file-based document management) and Cobra Image router for document image capture and automatic filing in Notes. On the hardware side, I use an HP DS9100C for high-volume work, an OpticBook 3600 for books, and a mobile scanner.  I have everything working with the Tablet PC - except for the mobile scanner

Visioneer + Tablet PC = Strike out

After a frustrating experience trying to get my new Visioneer scanner (Strobe XP 100) to work with my Tablet PC, I did what any sensible person would do ... I called tech support. My support tech rep informed me, "Visioneer does not support the Tablet PC with any of their products at this time; the market's just too small."  Despite this disclaimer, I he tried to help me anyway before concluding that this scanner and the related driver simply would not work with Windows XP Tablet Edition. There was some discussion as to whether or not Visioneer would take back the product since, according to them, the problem is that I am using a Tablet PC.  I finally got an RMA and the scanner will soon be on its way back.

Too bad. Visioneer makes a really nice scanner and its small size make it an ideal companion to the Tablet PC. I would have gladly recommended it to my clients as a standard part of their mobility toolkit. Instead, I will look for an alternative.

My current plan is to purchase the Plustek OpticSlim M12 (Rob Bushway has a photo and a link to a review, here. James posted his thoughts here.) The book scanner that I recently purchased is also from the same manufacturer. The drivers installed without a problem on my Tablet PC and the application worked flawlessly. I hope that my experience with the M12 will be equally positive. If so, I'll recommend it to everyone. (That's what blogs are all about, aren't they?)

If you are a Tablet PC user and you are successfully using a very small mobile scanner with your tablet, I'd like to hear about your experience.

Discussion/Comments (6):

Mobile Document Imaging

Whether they support the Tablet or not I can't understand why the drivers won't work on the Tablet. The OS is just WinXP Professional with ink extensions. A WinXP driver should work unless they have done something they shouldn't. I will be looking for your opinion of the Plustek, I think they are verynice.

Posted at 05/27/2005 18:16:18 by James Kendrick

Mobile Document Imaging

Very strange-- I am using a Strobe XP100 with my Toshiba M200, and I've never had a problem. I just downloaded the latest version of the drivers from their web site and plugged it in, and it works without a hitch. I use it at least a couple times a week, and have been very happy with it.

I wonder if it is the newest version of their software-- I'm still using PaperPort 9, not 10.

I personally think the tablet thing is just a cop-out. The Tablet PC OS is just Windows XP with a couple extra pieces of code tacked on... there's no good reason for it to be incompatible. This is most likely an example of a support person not having an answer and blaming the most convenient thing so that it isn't THEIR fault, and he can end the call with his call times intact. (Call centers reward the wrong kind of behavior.)

Keep it up!

Posted at 05/27/2005 19:51:32 by Joseph R. Jones

Mobile Document Imaging

Dissapointing news indeed. I have used Paperport for years on my desktop. Never put it on the Tablet but had thought about doing so in the near future. Like jk, I can't understand what they would do differently that would cause it to fail on a Tablet PC. Also disturbing to hear their reaction to your call.

Posted at 05/27/2005 20:22:13 by Warner Crocker

It´s not PaperPort ... It´s the Visioneer drivers

PaperPort works fine. The Visioneer drivers are several years old and "apparently" have problems with never USB chipsets. According to the tech, it's also a problem he's encountered with the Tablet OS.

Who knows. My other scanner will be here in a day and I'll test that.


Posted at 05/27/2005 22:27:12 by Eric Mack

Mobile Document Imaging

I am a student and I ordered the tecra M4.

And because I have a limited space in my room I was thinking of getting the OpticSlim M12 scanner. I was previously settled on the CanoScan LiDE 35 flatbed which is half the price.

I am actually willing to pay the difference if the M12 is worthed.

What do u think specially that I will be using the scanner regularly to put all my notes on the tablet??

Posted at 05/28/2005 10:40:00 by Ahmed

Mobile Document Imaging

You know, I had the same issue with the Strobe XP100 and Windows XP. I ended up going with an Ambir A4 scanner and it's worked great. In addition, it was cheaper and offered a two-year warranty.

Posted at 09/28/2005 7:24:37 by Jay Becker

Discussion for this entry is now closed.