Eric Mack On-Line

I do not agree, but that's what I was told when I visited more than one booth of vendors of KM search technology at This week's KM World conference in San Jose. (Steve Barth and I presented a workshop on Knowledge Worker Productivity at the conference.)

During this week at the KMWorld conference I've met many people that tell me they are using Lotus Notes successfully as their collaboration and knowledge management platform. I heard this same comment more than once;

"... people are all excited about this new tool or that new tool or tool 2.0, but our organization's had [most of] these capabilities with Lotus Notes for years...."

Of course, I did meet another speaker at the banquet who asked me if Lotus Notes was still being sold and supported. He was shocked when I told him that the last IBM # of Notes users I was aware of was 140 million Notes users. (Even if I'm off by a few tens of millions of users, that's nothing to sneeze at.)

So, what's the problem?

Why are there so many decision makers that attended Enterprise 2.0 and KMWorld 2007 (and many other conferences I frequent) unaware of the power of Notes?

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