KM Project Management Synergy

Wednesday, September 10th, 2008
Don McAlister, Pratt & Whitney Rocketdyne is talking about the intimate connection and relationship between Program Management, Knowledge Management, and Process Synergy.

Program Management doesn't use Knowledge Management Processes, it IS A KNOWLEDGE MANAGEMENT PROCESS.


Premise. We already know that the KM & PM are Critically Interdependent. (See slide to review phases of each)

Insight #1 - Program Management is actually a Knowledge Management Process

Insight #2 - The "Material Transformation" Business Model is Incomplete
Businesses are also "knowledge transformation" machines. Example: A rocket manufacturer is in the business of selling knowledge; the rocket motors are simply the containers in which we provide that knowledge.

So, as Gartner proposed, knowledge management is about management; it's leadership.

Consider the importance of a knoweldge broker (or "information broker" or connector" to help bridge the gap between silos of knowledge need and existing knowledge. At the same time, be careful to take knowledge in context - knoweldge that worked well last year may not be relevant (in the same way) to the problem today.

What does this means to business executives?
Understand the powerful implications of the knoweldge Transofrmation (KX) business model.
Treat PM/KM as an enterprise level process
Invest in KX improvement initiatives

Develop KX focused tool-suite to support PM/KM Integration
      - Enterprise critical Thinking tools for knowledge flow.
      - Process tools
      (See slide)

Consider a new model for integration PM & KM and their enterprise support tools.

Discussion/Comments (2):

KM Project Management Synergy

You have got this bang on! This aspect is something which i have been trying to articulate for some time now, trying to explain the knowledge creation aspect of KM. Could you please elaborate a little more on this? Would be great ...

Posted at 09/10/2008 21:12:07 by Atul Rai

KM Project Management Synergy

--Insight #1 - Program Management is actually a Knowledge Management Process

This is very true, for a Project Manager's jobs is communicate knowledge between team members and stakeholders.

Posted at 09/11/2008 14:15:50 by PM Hut

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