It's no secret that I think Lotus Notes is an amazing program. I've been working with Notes for 15+ years and in that time, I've yet to find a product that can do as much with so little, for so little cost. Yet, I routinely hear the "I hate Notes" cry from the uninformed or worse - people who've had Notes thrust upon them with no training or support. It's no wonder that these people don't think the same about Notes as I do. I have a well known client in the productivity business that uses Notes. People often ask him why he doesn't use Outlook (or many other products), to which he responds with a list of features that Notes has and that he relies upon that other programs, like Outlook, can't touch.

So what's the problem? I'll tell you. IBM sells Notes to companies. But people use Notes - not companies. It's time, in my humble opinion, to put Notes in the hands of the people. I mean really put it in their hands - in a way that they can use it and innovate with it. My wife uses Notes and loves it. She doesn't really know what Notes is or does. She just knows that Notes is the tool that lets her have her information anywhere, any time, period. And she knows that it is what makes her paperless filing system possible. While she hasn't designed any databases, she's thought up many. Fortunately, Kathy has me to help her. Many Notes users are not as fortunate.

Continue Reading "What IBM needs to do to gain end-user traction with Notes" »
20070628-Shelley-and-HarlanTheBrain320.jpgI recently had the wonderful opportunity to interview Harlan Hugh and Shelley Hayduk of The Brain Technologies at their offices in beautiful Marina Del Rey, California. Also joining me, was my colleague and KM expert, Steve Barth.
20061031-GTDOnTheBrain.gifPersonal Brain is an amazing tool for mapping your brain. You might even call it a true mind mapping tool. Listen to the podcast and you hear why I think so. I plan to make The Brain a key component to my personal knowledge management toolkit so I expect that I'll return to visit Shelly and Harlan again. If you have comments or questions, post away. I'm not sure that I can or will answer all of them but perhaps some of my other readers will.

I've just posted the first of a two-part interview with Harlan and Shelley over on my Notes on Productivity site.
I've received several emails from folks asking how well the new SuperView screen coating works on the Lenovo X61 Tablet PC, so I decided to conduct some tests.  

There are three places outside of my office or a client's office where I'm likely to use my new Lenovo X61 Tablet in bright light: Kathy's car on the way to Disneyland, at the local pool, or at the local lake. Lenovo X61 Screen test in car on the way to DisneylandI decided to test the first two. Yesterday, under the premise of conducting "research," we headed down to Anaheim to test the X61 on the way to Disneyland. Kathy drove and I sat in the passenger seat and processed my pending email. Well, actually, I sorted my pending email to process later and spent the rest of the time Skyping Michael Sampson from the car, but that's another story.

Continue Reading "Lenovo X61 Screen test: SuperView coating works well" »

Upcoming podcasts for June

Tuesday, June 26th, 2007
I've returned from Boston and I'm in the process of downloading my video and audio files. Included are several podcasts and interviews. I'll start posting these this week.


Interview with The Brain creator, Harlan Hugh
Interview with Marc "Batman" Orchant and his gadget bag
Interview with Alan Lepofsky, Michael Sampson, and others.

If any of these are of interest  you may wish to add my RSS feed to your iTunes or other podcatcher software.

Why I’m not afraid to speak in public

Tuesday, June 26th, 2007
A potential client called me this week and asked if I would be interested in delivering an eProductivity seminar to a very large audience in Asia. I told him I was. He seemed most interested to know if I was comfortable speaking to a very large audience - like 5,000-8,000 people. I said that I was and I shared that I had a life-changing event many many years ago that gave me great comfort speaking in front of large audiences. Here's what happened...

Continue Reading "Why I'm not afraid to speak in public" »
Steve Barth and I will present a new workshop on personal knowledge management at the 11th annual KMWorld & Intranets Conference and Exhibition. New Fundamentals of Knowledge Worker Productivity will be on November 5, 2007 while the main sessions and show are Nov. 6-8. The venue is the McEnery Convention Center, in San Jose, California. Steve's posted the details here.

Lenovo X61: BOS to LAX on one battery!

Thursday, June 21st, 2007
I'm on board United flight 167 To Los Angeles with my Lenovo X61 Tablet PC. I neglected to charge my second battery so I decided to conduct an experiment to see if I could get coast to coast or ore Battery with only a few brief Breaks.

Continue Reading "Lenovo X61: BOS to LAX on one battery!" »

X61 Update from Enterprise 2.0

Thursday, June 21st, 2007
We're in the home stretch on the Enterprise 2.0 conference sessions. Live blogging the conference has been an interesting experiment for me and the new Lenovo X61 Tablet PC had made the process easier - factors contributing to the tablet success for me include, small size, weight, excellent battery and power saver modes. Michael and I will try to do a podcast about our tablet experience later today.
We spend much time today on Many-to-Many collaboration. One-to-One collaboration works via email, phone, and IM, but the group aspect is the greater challenge and opportunity.

Expediting innovation:

What does it take to drive innovation?
The technology is only as good as the people and processes around it. So, let's look at the soft stuff.

Got group intelligence?
Speaker theme, "Personal Productivity is yesterday" (ouch! Sorry David.) Let's see where he goes with this theme...

Continue Reading "Notes on Group Intelligence Across the Enterprise" »

Sam Weber, VP, Technical Services, KnowNow, presents on using RSS to bridge the information management gap between the people and information that drive business.

KnowNow's premise: information overload creates a gap.
E-Mail is overused
- 50% of email is junk
- a communication platform or storage device?

Static portals are broken
- <20% find portals useful
- 16 clicks to find useful information

Search isn't the answer, either
- > 50% of searches are successful
- Burden lies on user

Continue Reading "RSS: the glue between people, applications, & information" »

Wonderful GEEC & GTD Dinner in Boston

Wednesday, June 20th, 2007
Our second  GEEC (Global Experts in Electronic Collaboration) & GTD dinner was a success. A great time and some very interesting discussions. Tom Hagan of Actioneer joined us, too...


Thank you to all who attended.

Fellow GEEC, Michael Sampson, blogged the dinner from his Blackberry.

E2.0 Photos courtesey of Michael Sampson

Wednesday, June 20th, 2007
Michael has my USB cable so I'm using his photos.

Thanks, Michael.

BTW: Nice job on your presentation today.

Wikinomics: Winning with Enterprise 2.0

Wednesday, June 20th, 2007
Don Tapscott, Author of Wikinomics, spoke about how Enterprise 2.0 will change the way we do business.


Don agrees that the enterprise is moving into the second generation.

Transition from closed hierarchical structure to a new kind of open networked enterprise.

Nicholas Carr is wrong :-) in that IT does matter, says Tapscott.

Continue Reading "Wikinomics: Winning with Enterprise 2.0" »

E2.0 from the labs

Wednesday, June 20th, 2007
Hosted by David Coleman... What technologies will be the next big thing? David Coleman walks us through three examples of 2.0 tech from the bleeding edge of tech...

Continue Reading "E2.0 from the labs" »

E2.0 Launch Pad with Michael Sampson

Wednesday, June 20th, 2007
Four companies, two we've heard of and two new ones, will launch their products. Sort of a DEMO-style presentation.

Continue Reading "E2.0 Launch Pad with Michael Sampson" »
This was one of the best presentations. So much so that I stopped typing and decided to record. I'll collect my thoughts and blog later.
Notes from presentation: (Typing quickly)
Lots of pressure in three areas:
How to embrace changes in the business climate?
How to maximize business effectiveness in the workplace?
How do we promote innovation?

Continue Reading "Ken Bisconti: Enabling the Virtual Workplace Today" »
I've got Notes 7.02 HF534 installed on this new Lenovo X61 Tablet PC (with Vista). As I always do first thing is enable "Right double-click closes window." I then exit and restart Notes.

But, it doesn't work.

Same problem on my new T60p.

Not that I think the hardware would have anything to do with it. It's working everywhere else.

This is a major productivity drop for me.

Any ideas?

Tablet PCs visible at E 2.0 Conference

Tuesday, June 19th, 2007
My reticular activating system continues to call to my attention the growing number of Tablet PCs -especially Lenovo Thinkpads, but several kinds.

I'm sitting next to Tom Austin, an analyst in high performance workplace computing at Gartner Group. He's got his Lenovo X60 Tablet PC on his lap, with OneNote 2007 open and taking notes. I'm here with my new Lenovo X61 Tablet doing the same, blogging in real-time with Lotus Notes.

I'm not taking notes in Ink - too time-consuming given that I'm blogging in real time. And, you should be thankful, given my handwriting.
Web 1.0 - Publish and everyone could view. Put up information anywhere and access it.
Web 2.0 - See a web page and comment on it.

Web 2.0 Goes to work

- New business designs that address the "long tail"
- Lighter weight infrastructure & simpler programming models
- Tapping the collective knowledge

Continue Reading "Ambuj Goyal on innovation and growth in E 2.0" »
Andrew McAfee: A report card on the progress since Andy coined the term "Enterprise 2.0."
How are we doing with Enterprise 2.0?

Continue Reading "McAfee on Enterprise 2.0 - The State of the Meme" »
The digitizing of information and communication is restructuring the basic mechanisms of control business has used internal and externally.
David Weinberger keynote:
Enterprise 2.0 is about meta data - information about the information.

When organizing physical stuff, limitation of current taxonomies is that the organizer decides how the physical world will be filed.

It's a sad thing that our information organization skills follow the way we organize our laundry.

Filing systems in the new paradigm:
1. Leaf on many branches
2. Messiness is a virtue
3. No difference between data and meta data
Everything is now meta data. Meta data is the stuff you know and data is the stuff you don't know.
4. Users own the organization of their stuff (tagging, classification, etc.)
You cannot tell what people are going to be interested in.

Continue Reading "Meta data - information about the information." »

Notes on Instant Messaging 2.0

Tuesday, June 19th, 2007
Instant messaging is moving beyond simple text.
~59% of enterprises have deployed enterprise IM platforms.
IM is becoming the dashboard for UC (Unified Communications).
From left to right ... Adam Gartenberg (IBM), Nick Fera (Parlano), Eran Barak (Reuters Messaging), and Irwin Lazaar (Nemertes Research)

Continue Reading "Notes on Instant Messaging 2.0" »
Real-time meetings are precious time.
Status reports can be shared by email or other collaborative tech. Conferences are precious time in the day of the knowledge worker.
Stop it. No more status reports. That's what collaborative tech is for.

A key take-away from this afternoon's Q&A session with the folks from Netage on E 2.0 case studies.

Information work is everywhere

Tuesday, June 19th, 2007
500 years ago, most all work was task work. Now, move forward 500 years.  
Information work has come to dominate our work.

Dennis Moore, General Manager, Emerging Solutions, SAP is the next speaker:

Web 2.0 technologies are penetrating the enterprise
Blogs 45%
RSS 43%
Wikis %35
(Source IDC, 2/2007)

Changing nature of work - more knowledge  based

Increased consumerization of IT
People at home often have better IT than at work. 200MB limit on email at work? I have terabytes of storage on my home server.

People  bring their expectations from home to work. This changes what is expected of IT

Remember PCs? They were not sanctioned. People brought them into the enterprise on their own. Web 2.0 is the same.
Is this a problem? People are bringing these expectations from home.

Composite applications, mashups, etc. - transforming the enterprise.

Enable emergent processes - participation with security and compliance. Portals, Collaborative tools, etc.

Build on the
Wisdom of my colleagues
(the crowds)
Leverage collective intelligence
Enhance work patterns
Improve self sufficiency

SDN Example 1 week to respond to Q via traditional network. 31 min to get an answer on SDN.

Lunch time!!!
Derek Burney, GM of SharePoint tools at Microsoft, spoke on how to amplify the impact of your people with Enterprise 2.0 Technologies.
People, not the technology, drive business outcomes and innovation.
- Develop customer relationships
- Drive innovation
- Improve operations
- Build partner connections

[Action item: find a way to do real-time, high quality capture of pre-sized 320x240 images into my PC for my blog]

Continue Reading "Amplify the impact of your people with E 2.0" »
A discussion of networks:

Jessica Lipnack and Jeffrey Stamps of Netage.

A brief history of organizations:
- Small groups
- Hierarchy
- Bureaucracy
- Networks

We can't solve 21st-century problems with 19th-century organizations.

Continue Reading "Collaborating in the transparent enterprise" »

Enterprise 2.0: Lotus Notes did that...

Tuesday, June 19th, 2007
10 years ago, or more.

As I listen to the key presentations at the conference and product pitches from the E 2.0 vendors (and even to Marc Orchant's description of how he uses all these tools to link his systems) I can't help but smile and think about the stuff I've been doing with Lotus Notes - for the past 15+ years.

The speakers are saying that asynchronous & persistent collaboration is the real NEW of Enterprise 2.0. (Oh, really? Notes did that two decades ago.)

How does the saying go? There's nothing new? Well, I'm not sure about that, but at least a portion of what is now being billed as Enterprise 2.0 is definitely not new. I've been doing this for years.

Thank you, Lotus Notes.  I look forward to Lotus Connections to bring us to further extend E 2.0

The Workplace in transition

Tuesday, June 19th, 2007
A typical 21 year old. 100 calls on mobile phone, but 2500 text messages. Something's going on in technology and how people use it. But are employers ready for the change in the work force entering the employment market?
Presentation: Marthin De Beer, Senior VP of Cisco's emerging technologies group

Social networking is making is way into the workplace. Ready or not, it will be in your business, too. Whether you embrace it and bring it in or whether the new workers bring it in on their mobile devices or through their network of social interaction.

Technology in transition

Continue Reading "The Workplace in transition" »

Lenovo X61 Battery stretch

Tuesday, June 19th, 2007
I turned on my laptop with battery conserve mode at 8:30 am. It's now 10:00 and I'm at 69% remaining. I just found and enabled battery stretch to extend my battery. We'll see how that goes. To get to battery stretch, click on the battery icon in the system tray.

Apparently, others are geting 4+ even 6 hours on a single battery. I hope that will be my experience, too.
See Jame's blog for a portable desk/cart.
In the lobby of the hotel, Marc Orchant showed us his geek bag full of gadgets. I took photos and recorded multiple podcast segments whick I will post, soon.

Unified Communication at Enterprise 2.0

Monday, June 18th, 2007
Melanie Turek moderated this afternoon's panel on Unified communications. She gave a brief overview of Unified Communications. Unified communications is not unified messaging. Unlike most panels, where vendors are prohibited from mentioning their products, Melanie invited each presenter to talk about and show their products. My notes follow.

Continue Reading "Unified Communication at Enterprise 2.0" »

David Marshak gets a camera upgrade

Monday, June 18th, 2007
To assist with the real-time demonstration of SameTime 7.5 at the conference, David Marshak got a camera upgrade today...


Michael, one of the participants pointed out that the benefit of not having the camera integrated in to the PC is that it is easier to upgrade the PC without changing the camera. He said that if you are migrating from PowerBook to PC, you can keep your camera. Easy migration: Unplug camera, toss PowerBook, plug in PC. Simple.  

I don't agree. Why PC vendors have not integrated cameras into their laptops is beyond me. This is a mess. Just look at David's laptop.


And - he has a long USB cable he has to deal with.

So much for hardware integration.

Apple wins this one.

Switching to OneNote for my note taking

Monday, June 18th, 2007
I began the day in slate mode, using Windows Journal to take my notes. What I found is that I could not take notes fast enough - at least not blog quality complete thoughts.

Insert thought: for conferences, I really like the small form-factor of the Lenovo X61 Tablet. I'm sure my seatmates appreciate it, too.

I plan to switch to OneNote 2007 as my note-taking tool. I like the interface of a notebook and pages on which to take notes. Note to self: bring an external mic so that I can record sessions in OneNote for review. So, after the break, I'll resume in OneNote 2007 but still in laptop mode and see how it goes.

I'm sitting in the Unified Communications session, moderated by Melanie Turek, which deals with making unified communications work in the enterprise.


Michael Sampson and I spoke on Unified Messaging, a key part of Unified Communications, ten years ago at 1997 EMA conference in Philadelphia. (In fact, that's how we met.) It's interesting to see how far this technology has come, and yet how far it needs to go to deliver on the promise of anytime anywhere collaboration.

Continue Reading "On Collaboration and Unified Communications" »

Tablets and Macs sharing the stage

Monday, June 18th, 2007
Michael is doing a great job of using both his Mac (as a presentation tool) and his Lenovo X60 Tablet as a mobile note-taking device for real-time display during the Enterprise 2.0 conference.
Michael's taking notes using OneNote in real-time as he presents. Then, during each break, he uploads the notes to the web. (Example) A powerful use of a Tablet. Today, he's tethered by a 25' VGA cable. I'll have to show him how to use MaxiVista for true mobility.  Note: if you want to do the same, you'll need to disable screen saver and auto-rotation. Also, you'll need to invert the tablet screen from the normal landscape orientation. Overall, it works well.

IT Manager 2.0

Monday, June 18th, 2007
Michael is leading the first workshop of the day. the topic is IT Manager 2.0 and we'll look at 5 areas that impact senior IT Managers:
  • New tools
  • Shift from vendors to utilities
  • Security
  • Alignment
  • Focus and Intent

A key issue that I see is whether IT will be seen in the coming days as the business enabler or business prevention department.

This is my third post from the tablet in notes. Going slowly, but improving. Biggest challenge is that Notes is not Ink-enabled.

Testing the Lenovo X61 Battery

Monday, June 18th, 2007
I brought two fully changed 8-cell batteries with we to the conference. My goal is to make it though the day on battery power alone. I've set the laptop for Low-power, mid-brightness and Wifi, enabled. The power bar reports 4.5 hours available. we'll see how I do.

Enterprise 2.0 and Tablet PCs

Monday, June 18th, 2007
I'm at The Enterprise 2.0 Collaborative Technologies Conference in Boston. I plan to blog the conference using my New Lenovo X61 Tablet. I'll try to do most of this in slate mode. I want to get the full experience of using this cool tablet PC.

Lenovo X61 adventure begins: Day Two

Friday, June 15th, 2007
Yesterday was mostly a shake-down day for me as I had quickly moved everything from my brand new T60p wide-screen onto the X61. On the tablet side, I did not have an opportunity to use the X61 in tablet mode much so no comments there. Once I get my applications stabilized, I'll switch to slate mode. On the software side, I mentioned that concurrent with the move to the Lenovo X61 Tablet PC, I also took the plunge and moved to Windows Vista Ultimate. I did this for two reasons: First, I wanted to experience the X61 Tablet PC with the latest tablet supported OS, and second, because I wanted to experience Vista. In hindsight, I'm not sure about the Vista decision. It seems that I spent too much time getting my core apps, Palm installer, to work. No points to Palm for Visa compatibility. I'm sure I'll have more to say later.

Continue Reading "Lenovo X61 adventure begins: Day Two" »

Lenovo X61 adventure begins: Day One

Thursday, June 14th, 2007
Last week, Lenovo called me and offered to send me one of their new, soon-to-be-released X61 Tablet PC's. Of course, I did the noble thing and accepted their offer. I sent them my wish list for my dream Tablet and two days later DHL showed up with a new X61 Tablet, configured exactly as I has desired. (Thanks, Lenovo!)

I'm getting ready to head to Boston next week, for the Enterprise 2.0 conference. I'll be attending, with my long-time friend and colleague, Michael Sampson, who you may remember recently returned to the Tablet PC platform himself. You may have read that it's been a while since I used the Tablet PC for my eProductivity work. My experience with my previous tablet, the Toshiba Tecra M4, left something to be desired from the Tablet PC experience I had hoped for.  [If you would like to catch up on my past Tablet PC blog entries, there are over one hundred of them, here. If you want to read about some of my less productive experiences with the M4 Tablet, see here.]

So, thanks to Lenovo, I begin the journey again. I had actually just purchased a brand new ThinkPad T60p and was in the process of migrating to it when Lenovo contacted me. So, I decided to hold off and mirror the migration onto both the T60p wide-screen ThinkPad (and awesome machine in its own right) and to the new X61 Tablet at the same time.
Continue Reading "Lenovo X61 adventure begins: Day One" »
Who are the top people in society that matter most? Obviously, there are lots of opinions and numerous lists. One interesting list is the "Who Matters Now?" list put together by Business 2.0 Magazine. What's neat is that this list is created and voted on by the readership.

I'm pleased to see David Allen make the list for the second year in a row. David's a good friend and client; I've known him and served for the past 15 years and he's someone that I admire and respect. I remember hearing David share how he wanted to positively impact the lives of people all over the world and his plan to do it. It's been fun to participate in that process and to see his vision come true.

As far as the who matters now list, David's currently at #84 but the voting is not over, so you can cast your vote for David or anyone else that you feel matter most. It will be fun to see the outcome.
Michael Sampson and I will be in Boston next week, for the Enterprise 2.0 conference. While we are there, we'd like to meet up with fellow GEECs (Global Experts in Collaboration) but the invitation is open to GEEKS (If you have to ask...) and folks who love tech, GTD, and PKM (Personal Knowledge Management). We did this two years ago and it was great fun.

Time and place to be determined. Pay your own way.

GEEC Dinner in Boston on Wednesday June 20, 2007

PS. While we are in town, Michael and I hope to visit MIT, perhaps someone would like to arrange a tour?