Here's how I currently define the argument for Ethics in KM
- Knowledge Management is about sharing of knowledge, information, and experiences - an exchange of information and ideas . (We often call this learning.)
- This exchange cannot occur without effective communication.
- For communication to be truly effective, transparency must exist. Transparent communication is built on trust
- Any unethical behavior undermines trust which ultimately impairs communication which leads to the loss of sharing and the loss (or distortion) of information and knowledge .
The bottom line is that ethics is important to KM because of trust.